Frequently Asked Questions
Everything you need to know about FUL beauty and your orders.
Are FUL products cruelty-free?
Yes, all FUL products are 100% cruelty-free. We never test on animals, and we ensure our ingredient suppliers adhere to the same ethical standards.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are unsatisfied with your purchase, please contact our support team to initiate a return or exchange.
Are your beauty products suitable for sensitive skin?
Our formulas are designed with high-quality, gentle ingredients. However, we recommend checking the full ingredient list on the product page and performing a patch test before full application.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.