Returns & Exchanges
At FUL, we want you to be completely satisfied with your beauty purchase, which is why we offer a 30-day return window for unopened and unused products. If your order doesn't meet your expectations, our streamlined process ensures a quick resolution for a refund or store credit.
Initiate Your Request
Log in to your FUL account or visit our online returns portal with your order number and email address to start the process.
Prepare Your Package
Ensure the items are in their original, unopened packaging and securely place them in a shipping box with the provided return slip.
Ship It Back
Attach the prepaid shipping label to your package and drop it off at any authorized carrier location near you.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing